I stopped using the software as I started using another and had a 40 Day window that I could get a refund on that. So when they sent me an invoice at renewal time I had figured, my account would auto cancel if I didn't pay for it (this was my misunderstanding and I own up to that part). First, there is no autopay (or at least none that was set up). That is where AnyDesk's true colors came out. I enjoyed it, but when it came time for my renewal I figured I would see what else was out there - always with the plan to come back to AnyDesk if I didn't like alternatives. I used a paid version of the software for a year.
Once in awhile certain functions like copy and paste wouldn't work - this was more of a rare occurrence though.īiggest "con" has been in dealing with the company. Who is thinking 3 months before you have a renewal if you will renew or not? To me this is a policy to purposefully trap customers. While it is in their terms and conditions, requiring 3 months notice to cancel a renewal prior to the renewal date to me is incredibly unreasonable. Instead of showing some sense of flexibility with their lack of response (which if I heard back from them in time would have given me time to cancel my other software and pay them and use their software).Īs a customer, they want me to be fine with them taking an unreasonably long time to respond to billing questions, yet as a company they are incredibly rigid and not willing to show any flexibility with customers - especially as we try and come out of a pandemic! They new I wasn't using the software for the months of trying to get them to answer and clarification.
A week or two later I would get a response back basically saying nope - I owe them money. I asked them to be flexible since I had waited forever for them to actually respond to me (never were my emails ever directly responded to).
Eventually (now months after my initial email) I got a response telling me that because I didn't let them know 3 MONTHS prior to the renewal date that I wanted to cancel that I had to pay the bill and couldn't cancel until the following year! Since they do not have a direct line to their billing department, I called their sales department and was told to make a ticket. Other AnyDesk features include built-in file transfer, a custom user interface, session recording, session reporting, and more. Encryption technology and access restrictions ensure devices are protected from any unauthorized access. AnyDesk provides quick access to all apps, files and settings, and allows users to collaborate and communicate with their team on work documents, presentations, and more.ĪnyDesk supports remote maintenance, enabling users to set-up printers or deploy new tools with one-click unattended access functionality. Once the session is confirmed, users have secure access to the remote device. First, users launch AnyDesk on their devices, then enter the AnyDesk ID displayed on the remote side.
Anydesk review android#
Native iOS and Android mobile apps enable users to manage remote desktop operations on-the-go, via mobile and tablet devices.ĪnyDesk works in a few simple steps. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation. AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS.